Insert new batteries, noting the correct polarity. Make sure the device to be controlled is on and functional. How to extend the distance that the remote control will work. Troubleshooting. The Sony Bravia 36" KDL-32L504 is not cutting edge anymore, (duh) but it has many input/output combinations that allow me to use modern devices and old ones all the same. If the issue is still not resolved, follow the troubleshooting steps for the remote control . Sony Bravia remote stops working with 'audio' button by May__ Aug 10, 2016 8:17AM PDT Every time the audio buttion on the remote is pressed it stops all the other buttons from working… Install new alkaline batteries. el1aine Posts: 349. IMPORTANT: The IR sensor on a Sony® TV is normally located at the bottom of the bezel beneath the screen. An IR-mark identifies a infrared remote control and is usually located at the bottom part of the remote, near the model number. Manuals are posted on your model support page. function manuals_variable(elem){ The remote may not work temporarily due to poor contact of the battery or static electricity. Press each button on the remote control twice to discharge the power. Plug the device back in and turn the power on. Do not use rechargeable batteries. Make sure there is nothing in front of the infrared (IR) sensor on the TV that may be blocking the signal from the remote control. Remove the batteries from the remote control. Make sure the IR sensor of the device is not exposed to direct sunlight or bright fluorescent or halogen lights. Perform a power reset of the device. How to connect RF or Infrared headphones to a TV or other external audio source, All Mobile, Tablets & Smart Devices products. The IR sensor on a Sony® TV is normally located at the bottom of the bezel beneath the screen. Make sure you are pointing the remote control at the IR sensor, not the light sensor. when I first switch on the tv the remote does not work at all, if I leave it for at least 10 minutes I can then use it. To get the full experience on Sony.com, please change your settings to allow JavaScript. Open glass doors to determine if that makes a difference. How to reset the remote control. Where is the Infrared (IR) remote control sensor located on Sony televisions? Bright lights that shine directly on the IR sensor can interfere with receiving signals from the remote control. Verify that the remote control is sending an IR signal. Make sure the IR sensor of the device is not exposed to direct sunlight or bright fluorescent or halogen lights. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. I love that it can switch inputs to my chromecast by just sending something to it, so it has some early CEC goodies in there ;) In general a great living room tv that can become a game room tv later on. Specific features, such as menu systems or timer functions, may not be accessible with the remote. Sony news in your inbox. A newer version of your browser may be available. Make sure you are within 3-10 feet of your device and pointing the remote control at the IR sensor of the device. For A/V receivers and amplifiers, restore the device to the factory default settings. Press the power button directly on the device, not the remote control. If you need model-specific information, check your element.replaceWith(""+element.attr("aria-text")+""); The best of what Sony has to offer on iOS or Android. It looks like JavaScript is disabled in your browser. Applicable Products and Categories of This Article. Make sure you are within 3-10 feet of your device and pointing the remote control at the IR sensor of the device. var model_var_lower = model_var.toLowerCase(); Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. Unplug the device. . Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. Each button on the remote control Home Entertainment Technology # 1. hi, first of all hope all a. Sensor, not the light sensor other external audio source, all,. 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