"SearchAutoCompleteToggle.js" Solution 2: Re-Syncing the TV and Remote. !-- End Google Optimize --> LITHIUM.useCheckOnline = false; if(!window.clickTaleTagInjected){!function(d,t,u){clickTaleTagInjected = true;function injectTag(){var ns=d.createElementNS;var a=ns?ns.call(d,"http://www.w3.org/1999/xhtml",t):d.createElement(t),s=d.getElementsByTagName(t)[0];a.async=true;a.crossOrigin="anonymous";a.type="text/javascript";a.src=u;s.parentNode.insertBefore(a,s);} if(d.readyState!='loading'){injectTag();} else{d.addEventListener('DOMContentLoaded',function(){setTimeout(injectTag,0)});}}(document,'script','https://cdnssl.clicktale.net/www26/ptc/3b55d593-c85a-4061-b72c-955a78e6e267.js');} "jquery.ui.position.js", "nodeType" : "category" "layout.format_pattern_date" : "dd-MM-yyyy", Sequences or settings will vary depending on location and/or where the product had been purchased. "layout.messages_per_page_linear" : 30, "BASE_DISABLED" : "lia-link-disabled", "DeferredImages.js", "MessageBodyDisplay.js", "integratedprofile.lang_code" : "en", "potentialAction": { See our Privacy Policy here, Powerful and complete cleaning with the Samsung Jet™. Plug the power back in and turn the TV on. "jquery.delayToggle-1.0.js", "BASE_SPOILER_LINK" : "lia-spoiler-link", LITHIUM.noConflict = true; }, 4. LITHIUM.Css = { "jquery.ui.resizable.js", "Globals.js", "layout.sort_view_by_last_post_date" : true, IR Test - Using a camera phone, point remote and see if 2 red lights appear. Reset Remote (Samsung Support)  - Removed batteries from remote for 20+ sec's, replaced. LITHIUM.Components.RENDER_URL = '/t5/util/componentrenderpage/component-id/#{component-id}?render_behavior=raw'; Samsung series 7 tv was working fine earlier. "MessageViewDisplay.js", "BASE_EFFECT_HIGHLIGHT_START" : "lia-effect-highlight-start", "NodeContainer" : { "integratedprofile.cta.reprompt.delay" : 30, "square", "prism.js", Perform Rain Dance around remote - Message Not Available appears. "BASE_TABS_INACTIVE" : "lia-tabs-inactive", "viewHref" : "/t5/tv/smart-remote-not-available-message/td-p/219150", "AjaxSupport.js", "jquery.ui.core.js", After the TV reset my Smart Hub remot and Soundbar worked just as before. "Auth.js", "BASE_AJAX_SUCCESS_HIGHLIGHT" : "lia-ajax-success-highlight", If any button on the remote control is pressed, it will automatically pair with your TV. }, Not available message on a Samsung TV. }, "registered" : false, "nodeChangeTimeStamp" : 1606623623722, Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! They won't change anything unless it becomes a royal pain in the _ _ _ for them.) "square", "jquery.viewport-1.0.js", "jquery.scrollTo.js", "NoConflict.js", "jquery.autocomplete.js", "viewHref" : "https://eu.community.samsung.com/", } "jquery.ui.mouse.js", "max" : 50, "target": "https://eu.community.samsung.com/t5/forums/searchpage/tab/message?q={search_term_string}", "jquery.hoverIntent-r6.js", "LiModernizr.js", "jquery.js", Now when I press any button on the remote it says not available. "profileplus.tracking" : { '; "integratedprofile.connect_mode" : "", With the television on, locate the Input button on the remote control … "jquery.clone-position-1.0.js", "tkb.toc_heading_indent" : "", "EarlyEventCapture.js", }, I took out the batteries -- these batteries show how much charge is left -- and there appeared to be sufficient charge left. "viewHref" : "https://eu.community.samsung.com/t5/english/ct-p/uk", "DropDownMenuVisibilityHandler.js", "title" : "English", }, "match" : "^[0-9][0-9]$" "Server" : { }, "id" : "uk", "subject" : "Smart Remote not available message", "CoreNode" : { "InlineMessageEditor.js", "integratedprofile.country_code" : "GB", "profileplus.everyone" : false, - Contact Samsung Care New Zealand experts on 0800 726 786 "blog.toc_maximum_heading_level" : { "jquery.function-utils-1.0.js", … "id" : "bgros26334", "nodeType" : "category" "sharedprofile.show_hovercard_score" : true, "Lithium.js", We have a second Samsung TV in the house, and that remote will do the same to it, while the second TV's remote will still only power on/off the new TV… I've only had the TV 6 weeks however must say Samsung Support are great. "profileplus.allow.anonymous.scorebox" : false, Message Not Available appears. "viewHref" : "https://eu.community.samsung.com/t5/english/ct-p/uk", "config.search_before_post_scope" : "container", "blog.toc_heading_list_style" : { window.FileAPI = { jsPath: '/html/assets/js/vendor/ng-file-upload-shim/' }; "enabled" : false "@type": "WebSite", "integratedprofile.show_klout_score" : true, "profileplus.tracking.click.enable" : false, "shortTitle" : "Samsung Community", "jquery.tools.tooltip-1.2.6.js", "BASE_FORM_FIELD_WARNING" : "lia-form-field-warning", "useRecService" : false, "path" : "Community:Samsung Community/Category:Samsung Community/Board:TV/Message:Smart Remote not available message"